Ace the Himalaya
Google Map DirectionsBusiness Name: Ace the Himalaya
Addresss: A1 Business complex, Thamel Marg, Kathmandu 44600
Phone: 014523719
Visit WebsiteBusiness Profile:
Ace the Himalaya is a premier trekking and adventure sports company established in 2006 by Mr Prem K Khatry. Founded with humble beginnings, the company has grown to become one of Nepal’s leading adventure tour operators, serving over 20,000 trekking groups across Nepal, Tibet, Bhutan and India. Based in the heart of Kathmandu’s tourist district, Thamel, the company specialises in providing authentic Himalayan experiences with a focus on safety, sustainability and exceptional service quality.
The company offers comprehensive trekking services ranging from classic Everest Base Camp expeditions to remote circuit treks in the Manaslu and Annapurna regions. With more than 110 experienced staff members, including highly trained guides and porters, Ace the Himalaya ensures clients receive personalised attention throughout their journey. The company maintains international sales representatives across thirteen countries, reflecting its global reach and reputation for excellence.
What sets Ace apart is their commitment to responsible tourism and community development. As a certified sustainable travel company, they actively participate in various charitable initiatives whilst promoting eco friendly practices. Their local expertise, combined with competitive pricing and guaranteed departure dates, makes them a preferred choice for adventure seekers seeking authentic Himalayan experiences with professional support and cultural immersion.
Public Review Sentiment:
Based on comprehensive analysis of Google My Business reviews, Ace the Himalaya enjoys overwhelmingly positive public sentiment with customers consistently praising several key aspects of their service. Travellers particularly appreciate the exceptional quality of guides, with names like Milan, Raj, Pasang, Ram and Ganesh frequently mentioned for their expertise, patience and caring nature. Reviewers consistently highlight the guides’ deep knowledge of mountain terrain, local culture, safety protocols and their ability to adapt itineraries based on group needs and weather conditions.
Customers repeatedly commend the company’s organisational excellence, describing trips as “perfectly organised from start to finish” and praising the seamless coordination of logistics, accommodations and permits. The professional handling of challenging situations, including weather delays and emergency evacuations, receives particular appreciation. Many reviewers emphasise feeling safe and well cared for throughout their journeys, with guides providing continuous health monitoring and first aid support.
The porter services receive exceptional praise, with travellers highlighting their friendliness, professionalism and dedication. Food quality and accommodation arrangements consistently exceed expectations, whilst the company’s flexibility in customising itineraries and responding to individual needs is frequently mentioned. Value for money is another strong positive theme, with customers noting competitive pricing without compromising service quality. The few minor concerns mentioned relate to weather dependent delays, which are acknowledged as beyond the company’s control, further demonstrating the realistic expectations and overall satisfaction of their clientele.
Opening Hours:
- Friday: 9 AM–7 PM
- Saturday: Closed
- Sunday: 9 AM–7 PM
- Monday: 9 AM–7 PM
- Tuesday: 9 AM–7 PM
- Wednesday: 9 AM–7 PM
- Thursday: 9 AM–7 PM
Best Time to Visit
The optimal time to visit Ace the Himalaya for trek planning is during their operating hours, Monday through Friday and Sunday, 9 AM to 7 PM. For trek bookings, the best planning period is 2-3 months before intended departure dates, particularly for spring season (March-May) and autumn season (October-December) treks when weather conditions are most favourable in the Himalayas.
Atmosphere:
The business operates from a modern office complex in Thamel, Kathmandu’s vibrant tourist district. The atmosphere is professional yet welcoming, with experienced staff providing detailed consultations about trekking options. The office environment reflects the company’s commitment to quality service, featuring comfortable meeting areas for trip planning sessions and comprehensive displays of trekking routes and equipment information.
Offerings:
Everest Base Camp trekking, Annapurna Base Camp and Circuit treks, Manaslu Circuit expeditions, Gokyo Valley trekking, helicopter tours and scenic flights, peak climbing including Island Peak and Mera Peak, luxury trekking packages, cultural tours and sightseeing, multi country adventures covering Nepal Tibet and Bhutan, custom itinerary design, group trekking arrangements, and voluntourism programmes combining adventure with community service.
Amenities:
Professional multilingual guide services, experienced porter support, comprehensive safety equipment provision, first aid trained staff, emergency evacuation coordination, permits and documentation handling, airport transfer services, pre trek briefings and equipment checks, tea house and camping accommodation arrangements, and 24/7 emergency communication support via WhatsApp and mobile contacts.
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Please Note: While we strive to provide accurate and up-to-date information, business details may change. For the most current information, please contact the business directly or visit their official website. If you notice any inaccuracies, kindly let us know. Bestkathmandu.com cannot guarantee the accuracy of all listing information and assumes no liability for any discrepancies.