The Toy Store
Google Map DirectionsBusiness Name: The Toy Store
Addresss: Civil Mall, 5th & 6th Floor, Kanti Path, Sundhara, Kathmandu
Phone: 9864072586
Visit WebsiteBusiness Profile:
The Toy Store is one of Kathmandu’s largest and most well-stocked toy retailers, located centrally in Sundhara’s Civil Mall on the 5th and 6th floors. Since its opening, it has established a reputation for carrying an extensive range of both local and international brands such as Mattel, Hasbro, and LOL Surprise. Shoppers can browse aisles filled with dolls, action figures, board games, educational kits, and seasonal items ranging from scooters to virtual reality accessories.
Beyond its impressive inventory, The Toy Store prides itself on exceptional customer service: knowledgeable staff assist both children and parents in selecting the perfect gift or plaything, offering personalized recommendations and live product demonstrations. The bright, spacious layout with designated play zones encourages families to explore products hands-on, fostering a fun, interactive shopping experience.
The store also provides doorstep delivery within the Kathmandu Valley for orders placed online via its website, www.buyme3.com, and supports seamless in-store and digital purchasing. Regular promotions and loyalty offers add value for repeat customers, while the premium product lineup ensures quality and safety compliance. Weekend foot traffic peaks, but weekday mornings offer a more relaxed environment for browsing.
Committed to evolving its selection, The Toy Store continually updates its stock to include new releases and collector’s items. Whether seeking educational toys, collectible figurines, or mainstream bestsellers, it remains the go-to destination for families and toy enthusiasts in Kathmandu.
Public Review Sentiment:
Public sentiment toward The Toy Store is overwhelmingly positive, with customers praising its vast variety of toys and consistent product quality. Many reviewers highlight the store’s ability to stock both mainstream brands like Mattel and niche collectibles, ensuring shoppers can find unique items that suit all ages and interests. The friendly and helpful staff receive frequent commendation for going the extra mile whether guiding parents through educational toy selections or engaging children with in store demonstrations.
Reviewers also appreciate the store’s bright, welcoming atmosphere and well organized layout, which allows easy navigation through crowded aisles. The presence of designated play areas encourages families to interact with products before purchasing, adding an experiential dimension to the shopping trip. Online shoppers note the convenient delivery within Kathmandu Valley and responsive customer support via phone and WhatsApp.
On the flip side, a minority of customers mention occasional overpricing relative to other local outlets, particularly for imported or collectible items. Some have pointed out limited availability of specific products e.g. rare dolls or plushies and recommend better inventory management to avoid disappointment. A few users also suggest extending weekend hours to accommodate late afternoon shoppers.
Overall, the general consensus is that The Toy Store offers a premium shopping experience marked by diverse selection and top notch service, with only minor areas for improvement in pricing and stock consistency.
Opening Hours:
- Monday: 10:30 AM – 8 PM
- Tuesday: 10:30 AM – 8 PM
- Wednesday:10:30 AM – 8 PM
- Thursday: 10:30 AM – 8 PM
- Friday: 10:30 AM – 8 PM
- Saturday: 10:00 AM – 8 PM
- Sunday: 10:30 AM – 8 PM
Best Time to Visit
Weekday mornings (10:30 AM-12:30 PM) are ideal for a quieter experience, avoiding peak weekend crowds and allowing relaxed browsing.
Atmosphere:
Bright, colorful, and child friendly, with spacious aisles and interactive play zones; the staff fosters a warm, engaging, and family oriented ambiance.
Offerings:
Retail and online sales of toys and games
Home delivery and shipping
Product demonstrations
Gift wrapping and personalized recommendations
Seasonal promotions and loyalty rewards
Amenities:
- In-store play areas
- Free parking at Civil Mall
- Wheelchair access
- Free delivery within Kathmandu Valley
- Secure gift wrapping service
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