Mudita Store Thamel
Google Map DirectionsBusiness Name: Mudita Store Thamel
Addresss: Thamel, Kathmandu, Nepal
Phone: 9802356165
Visit WebsiteBusiness Profile:
Mudita Store is a premier technology retail outlet located in the heart of Thamel, Kathmandu. Specializing in laptops, accessories, and technology services, Mudita Store offers a curated selection of products from leading global brands. The store’s interior features organized display shelves, comfortable seating for consultations, and a dedicated service counter. Customers benefit from expert guidance provided by knowledgeable staff who stay updated on the latest tech trends and specifications. Mudita Store prides itself on transparent pricing, often matching or beating market rates, and provides flexible payment options including credit/debit cards, NFC mobile payments, and cash on delivery across Nepal. In addition to retail sales, the store offers assembly services for custom PC builds and repair services for hardware and software issues. Mudita’s commitment to customer satisfaction is evident in their responsive after-sales support and clear communication during service processes. The store environment is welcoming to all, with amenities such as free Wi-Fi, gender-neutral restrooms, and wheelchair-accessible facilities including parking and seating. Mudita Store also fosters an inclusive atmosphere, promoting a LGBTQ+ friendly and transgender-safe space. Whether you need a quick purchase of accessories, in-depth laptop advice, or reliable repair work, Mudita Store delivers professional, friendly, and efficient service, making it a top destination for technology needs in Kathmandu.
Public Review Sentiment:
Overall sentiment toward Mudita Store is overwhelmingly positive. Customers repeatedly praise the friendly and knowledgeable staff, citing helpful guidance from team members like Bimish and Abhishek in selecting the right devices and accessories. Many reviews highlight the fair pricing and “best deals” on laptops and gaming peripherals, with several users noting they received discounts and competitive rates. The smooth purchase experience, including pre-booking options, timely updates, and professional yet cordial service, is frequently mentioned. Users also appreciate the quick service turnaround, whether for in-store repairs or delivery across Nepal. The store’s inclusive and accessible environment—from wheelchair accessibility to gender-neutral toilets—receives commendation. On the slightly critical side, a few customers mention higher-than-expected servicing costs and occasional delays in delivery. One review warns of potential overcharging for repair services, and another notes the need for improved air conditioning during hotter days. Despite these minor concerns, the prevailing tone reflects high satisfaction, with many reviewers stating they “would definitely recommend” Mudita Store and plan to return for future purchases.
Opening Hours:
- Monday: 10:30 AM – 7:30 PM
- Tuesday: 10:30 AM – 7:30 PM
- Wednesday: 10:30 AM – 7:30 PM
- Thursday: 10:30 AM – 7:30 PM
- Friday: 10:30 AM – 7:30 PM
- Saturday: 10:30 AM – 7:30 PM
- Sunday: 10:30 AM – 7:30 PM
Best Time to Visit
Late mornings on weekdays (11 AM–1 PM) when the store is less crowded and staff can offer more personalized attention.
Atmosphere:
The store ambiance is modern and professional, with well-lit displays, comfortable seating for consultations, and a clean, organized layout. Background music is kept at a low volume, creating a calm shopping environment.
Offerings:
- In-store shopping
- Online appointments
- In-store pick-up
- Delivery across Nepal
- PC assembly service
- Repair services (hardware/software)
Amenities:
- Wheelchair-accessible entrance, seating, parking, and toilet
- Free Wi-Fi
- Gender-neutral restrooms
- LGBTQ+ friendly / Transgender-safe space
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