Shikhar Insurance Co

Public Review Sentiment:

Most customers praise the friendly atmosphere and helpful layout at the Shikhar Insurance head office. Several reviewers note the ample parking and clear signage that make visits stress free. Many feel the team is well trained and professional, pointing out polite staff who guide newcomers through policy details. A number of users appreciate the spacious waiting area and report that the premises are clean and well maintained. The option for face to face support seems to reassure clients who find endless paperwork daunting.

However a handful of visitors express frustration with slow responses to document submissions and claim queries. One customer waited three days for help on a vehicle ownership transfer before receiving any reply. A few reviewers describe poor telephone customer service, saying calls are often routed without answer. There is a sense that communication protocols need tightening so customers do not feel ignored. Some suggest strengthening coordination between reception, claims and back office to avoid repeated follow ups.

A few stronger critics label the company unfair or even fraudulent when claims were denied and paperwork was misplaced. These voices demand better record keeping and faster resolution for high stakes matters such as property damage. At the same time many positive reviews describe quick and effective service for travel and health policies.

Overall sentiment splits between satisfaction with on site support, clear layout and genuine staff courtesy, and disappointment over occasional delays, lost documents and patchy phone assistance. The majority voice confidence in in-person interactions yet call for smoother processes and more reliable communication channels.