Kathmandu ENT Hospital

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Business Name: Kathmandu ENT Hospital

Addresss: Adwait Marg, Purano Buspark, Bagbazar, Kathmandu

Phone: 015915554

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Business Profile:

Kathmandu ENT Hospital is a dedicated ear, nose and throat speciality facility operating 24 hours a day in the heart of Kathmandu. Founded with the mission to blend compassion with expertise, the hospital provides everything from routine outpatient consultations to emergency ENT interventions without burdening patients financially. Its team of seasoned ENT surgeons and support staff use state-of-the-art diagnostic tools and surgical equipment to tackle conditions ranging from sinus infections and nasal polyps to hearing impairments and head-and-neck cancers. Beyond core ENT services, the hospital hosts an allergy & asthma clinic, a pathology laboratory and an in-house pharmacy, ensuring seamless patient experiences under one roof. Its vision is to create a lasting legacy in patient-centric healthcare, fostering an environment where technological innovation meets genuine care. This focus on affordability, quality and empathy has made Kathmandu ENT Hospital a go-to for locals and visitors alike, striving to set new standards in specialist medical care across Nepal.

Public Review Sentiment:

Online reviewers praise the hospital’s skilled doctors and comprehensive facilities. Many highlight successful surgical outcomes and relief from chronic ENT issues, especially for children, who are reported to leave happier after treatment. The affordability of care also earns positive mentions, with users grateful that high-quality specialist services remain within financial reach. Cleanliness and professional nursing staff are frequently commended, creating a reassuring environment for anxious patients.

However, reviewers commonly voice frustration at long waiting times, sometimes stretching to several hours for brief consultations. Weekend visits and Sundays in particular receive criticism for excessive delays. Some guests describe unprofessional or rude front-desk behaviour, citing instances of overcharging or miscommunication about required tests. A few reports mention difficulty contacting staff by phone during emergencies, and occasional lapses in punctuality among surgeons. Despite these drawbacks, the hospital’s clinical expertise and successful patient outcomes often outweigh operational shortcomings in the eyes of many users.

Opening Hours:

Open 24 hours daily

Best Time to Visit

Early weekday mornings (before 10 AM) are typically less crowded and involve shorter waiting times, avoiding Sundays and late afternoons when waits peak.

Atmosphere:

The hospital environment is professional and hygienic, with caring nurses and modern equipment. Yet the high patient volume sometimes creates a stressful waiting area and perceived understaffing.

Offerings:

  • Outpatient consultations (OPD)
  • Indoor admissions and surgery
  • Emergency ENT care (24 hrs)
  • Allergy & asthma clinic
  • Pathology laboratory services
  • Audiological assessments (hearing tests, tympanometry)
  • Surgical procedures (tonsillectomy, septoplasty, myringoplasty, mastoid surgery)
  • Head & neck cancer surgery

Amenities:

The premises offer on-site parking, patient bathrooms, an in-house pharmacy and easy access to public transport

Please Note: While we strive to provide accurate and up-to-date information, business details may change. For the most current information, please contact the business directly or visit their official website. If you notice any inaccuracies, kindly let us know. Bestkathmandu.com cannot guarantee the accuracy of all listing information and assumes no liability for any discrepancies.

Recent Customer Reviews

September 5, 2025

I felt the staff’s sales tactics were very off selling ten masks but only using half for operations seems unprofessional.

Bipana

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