Tesla Diagnostic Clinic (3 Tesla MRI) Baluwatar

Public Review Sentiment:

Most visitors appreciate the clinic’s spotless environment, modern interior and sophisticated equipment. Many highlight the clean hallways, well maintained changing rooms and helpful reception staff who explain procedures clearly. The air-conditioned waiting area with cushioned seating earns praise for comfort. Patients report feeling safe and well cared for during scans and lab tests. Friendly staff, including technicians who answer questions patiently, contribute to a positive experience. The digital report system, which delivers images and results online, is seen as efficient by those who receive results promptly. However, a significant number of reviews express frustration with waiting times. Many were told appointments would be honoured within thirty minutes but ended up waiting two to three hours. Online booking is frustrating for some, leading to long queues on site. A few visitors felt staff showed low accountability and poor time management. There are comments about occasional rudeness from the front desk and security guard, and questions about the value of paying premium prices when delays mimic those in government hospitals. Several users mention high test costs, especially for specialised scans. Mixed reviews note that while the technology is top notch, the service workflow needs improvement. Overall, patients love the clean setting and high-grade machines but urge the clinic to streamline appointments and improve staff responsiveness.